Kasper is proud to have re-engineered the digital Loan Origination process for Hero Housing and managed the complete implementation of the digital processes & system
I had worked with Kasper Consulting in my previous organization - so when I joined Hero Housing, I had no hesitation in engaging Kasper again.
They have helped make our Loan Origination Process truly amongst the best in class. Naturally, there were situations where my team was not comfortable with some of the out-of-box ideas of Kasper - but Kasper knew the positive business impact these changes would bring and successfully persuaded my team to accept them. These changes are what I believe make us a class apart from the standard industry process.
Kasper not only advised us on the new process workflows, but also hand-held us throughout the implementation journey. They did the project management - coordinated with the development team & all other stakeholders and helped make these new processes a reality for us. The Kasper team also did the functional testing and conducted user training programs in all our offices pan-India. They stuck around until the users were completely satisfied and comfortable with the new processes and system.
The passion with which the team works and the visionary ideas that they bring to the table is truly commendable!
Chief Executive Officer,
Hero Housing Finance Limited